NMP Permanent Makeup & Aesthetic (“we”, “our”, or “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you use our website https://nhanmaiphuongpmu.com.au/ (“Website”).
1. What Is Personal Information?
“Personal information” is information or an opinion about an identified individual, or an individual who is reasonably identifiable. This includes your name, contact details, IP address, and other information relevant to your use of our services.
2. What Information Do We Collect?
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Mailing or billing address
- IP address and browser/device information
- Behavioural data (e.g., pages viewed, session duration)
We only collect information that is reasonably necessary for our functions or activities.
3. How We Collect Your Information
We collect personal information in the following ways:
- When you submit forms on our Website
- When you sign up for newsletters or accounts
- When you make purchases or enquiries
- Automatically through cookies and analytics tools
- When you communicate with us via email, phone, or chat
4. Why We Collect Your Information
We collect and use your personal information for purposes such as:
- Providing and improving our products/services
- Processing payments and orders
- Responding to your enquiries or feedback
- Personalising your experience on our Website
- Sending marketing communications (with your consent)
- Complying with legal obligations
5. Disclosure of Your Information
We may disclose your personal information to:
- Our employees and contractors
- Service providers (e.g., payment processors, email services, analytics)
- Legal, regulatory, or government authorities (as required by law)
- Third-party platforms if integrated with your consent (e.g., Google, Meta)
We will never sell or rent your personal information to third parties.
6. Overseas Disclosure
Some of our third-party service providers may be located outside Australia, including in the United States, the European Union, or other jurisdictions. Where personal information is disclosed overseas, we take reasonable steps to ensure that recipients handle it in accordance with the APPs.
7. How We Protect Your Information
We take reasonable physical, electronic, and administrative precautions to safeguard your personal data, including:
- Secure servers and encrypted connections
- Access control and authentication protocols
- Staff training and confidentiality agreements
However, no data transmission over the internet can be guaranteed as 100% secure.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyse traffic, and serve relevant content. You can manage cookie preferences via your browser settings.
For more information, refer to our Cookie Policy.
9. Access and Correction of Your Information
You have the right to:
- Request access to the personal information we hold about you
- Request correction of your personal information if it is inaccurate or outdated
To make a request, please contact us using the details in section 13.
10. Retention of Information
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, including to comply with legal or reporting obligations.
11. Privacy Complaints
If you believe your privacy has been breached, you may lodge a complaint with us. We take all complaints seriously and aim to resolve them promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at:
www.oaic.gov.au
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact: info@nhanmaiphuongpmu.com.au